88JL Privacy Policy

Why Your Privacy Matters to Us

From the moment you register an account at 88JL, we collect necessary information such as your name, contact details, and financial data to ensure smooth operations on our platform. This information is crucial for managing accounts, processing deposits and withdrawals, and providing top-notch customer support. However, we understand the responsibility that comes with handling your data. That’s why we are committed to safeguarding your personal information using cutting-edge technology.

How We Collect and Use Your Information

When you interact with 88JL, whether through our website or the 88JL app, we collect personal data for the following purposes:

• Managing your account: Name, email, and phone number to help us identify and communicate with you.
• Processing financial transactions: We gather your payment information for deposits and withdrawals.
• Providing support: Any information shared during a support interaction helps us resolve your queries promptly.

Keeping Your Data Secure

At 88JL, we use SSL encryption technology (128-bit or 256-bit) to protect all communications between you and our servers. This encryption ensures that all personal data and financial details are secure, whether you’re logging in to play slots, making a deposit for a live casino game, or enjoying a round of poker. With this technology, your data remains protected from unauthorized access.

In addition, our system undergoes regular audits and updates to ensure that security measures remain ahead of evolving threats. We also comply with PAGCOR regulations, adhering to national laws regarding data privacy and player protection.

Identity Verification (KYC) for Your Safety

To ensure transparency and prevent fraud, we may ask for identity verification (Know Your Customer or KYC) documents, such as a government-issued ID or proof of address. This step is essential to validate your identity and ensure that all transactions are legitimate. Your information is handled with care, and only authorized personnel can access it.

If you ever encounter difficulties during the KYC process, here’s how you can resolve it:

• Document issues: Make sure your documents are clear and legible.
• Name mismatches: Ensure that the name on your ID matches the name registered on your 88JL account.

If you face any problems, our 24/7 customer support team is always available to guide you through the process.

Securing Financial Transactions

One of the most critical aspects of online gaming is the safety of your financial transactions. At 88JL, we’ve implemented strong encryption protocols to safeguard your deposits and withdrawals. Whether you’re using Gcash, Paymaya, or a bank transfer, rest assured that your payment details are safe with us. We also monitor each transaction closely to ensure no unauthorized activity occurs on your account.

Common Issues and How to Solve Them

1. Forgot Your Password?

If you’ve forgotten your password, don’t worry. Simply click the “Forgot Password” link on the 88JL login page and follow the instructions. You’ll receive an email to reset your password. Make sure to choose a strong, unique password for enhanced security.

2. Login Problems

Sometimes, players may encounter difficulties logging in due to DNS issues or malicious software on their devices. Here’s how to fix DNS issues:

• For Windows Users: Open Control Panel → Network and Sharing Center → Change Adapter Settings → Select Network → Choose DNS → Add 8.8.8.8 or 8.8.4.4 for stable connection.
• For Mac Users: Open System Preferences → Network → Advanced → DNS → Add the same DNS addresses.

3. Trouble with Deposits or Withdrawals?

If you’re facing issues with deposits or withdrawals, it could be due to incomplete KYC verification or exceeding daily transaction limits. Ensure that you’ve completed the KYC process and that your transaction limits are adhered to. If the issue persists, contact our support team for immediate assistance.

Cookies and Tracking Tools

To enhance your experience, we use cookies to personalize content and save your login preferences. Cookies also allow us to track user activity, helping us identify areas where we can improve our services. If you prefer not to use cookies, you can adjust your browser settings at any time.

Data Sharing with Third Parties

At 88JL, we are committed to ensuring that your personal information is never shared with third parties for marketing purposes. The only time we share your data is with trusted partners who help us with services like payment processing or fulfilling promotions. These partners are held to the same strict security standards as 88JL to guarantee your data remains secure.

Your Rights as a Player

As a player, you have full control over your personal information. You can:

• Access and edit your data through your account settings.
• Request the deletion of your personal data if you decide to close your account.
• Opt-out of receiving promotional notifications by adjusting your settings or contacting support.

Our goal is to ensure transparency in all dealings. If you have any concerns or requests regarding your data, we encourage you to reach out to our team for assistance.

Complying with Philippine Law

We are fully compliant with the Philippine Data Privacy Act and PAGCOR regulations. This means that every piece of personal data you provide, from registration to participating in games like slots or fishing, is handled with the highest level of care and legal compliance.

Handling Security Breaches

In the unlikely event of a security breach, we are committed to notifying affected users immediately and taking the necessary steps to address the issue. Our systems are continuously monitored to detect and respond to any threats before they can impact your data.

Protecting Minors

At 88JL, we strictly enforce age restrictions to ensure that no individuals under 18 are allowed to 88JL register or participate in gambling activities. We have robust age-verification systems in place to ensure the platform is only accessible to players of legal age.

Updating the Privacy Policy

As laws and technology evolve, our privacy policy may be updated to reflect these changes. We will always notify you of significant changes, and we encourage you to review our privacy policy periodically to stay informed.

Your Safety Is Our Priority

At 88JL, the safety and security of our players are paramount. We are dedicated to protecting your personal information while providing a secure and enjoyable gaming experience. If you ever have questions or concerns about our privacy practices, please contact our 24/7 customer support team. We’re here to ensure your time with us is not only fun but also safe.

• Email: [email protected]
• Customer Support Hotline: (02) 9292 1889
• Address: 18th Floor APC Building, 1186 Quezon Ave, Diliman, Quezon City, Metro Manila, Philippines.